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English
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Description
"Although we live in the age of information and everyone is bombarded with potential sources of help, sifting through those possibilities can be a chore. This is where [this book] comes in. With this ... reference, author Jan Yager provides an overview of the various situations that most people have to navigate, from calling customer service or reporting a crime to finding credible and reliable information about a business, health, or legal concern"--Publisher...
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